Retail Banking

Hours: 100 / Access Length: 12 Months / Delivery: Open, Mentor Supported

Retail Price: $575.00

Course Overview:

This e-learning course on BBM - Retail Banking is designed to help users understand different types of loan products offered by banks. Further, the course discusses in detail about different aspects like: features of mortgage loans and auto loans. The course also discusses the role and functions of tellers in banks.

Course Outline:

Mortgage Loans

• Definition and explanation of mortgage
• The essential components of a mortgage
• Different types of mortgage
• Generally followed practices in mortgage lending

Auto Loans

• Meaning of auto loans
• The features of auto loans
• Types of auto loans
• Meaning of credit score
• The terms and conditions applicable to auto loans

Teller Functions

• The main functions of a commercial bank from the teller's point of view
• The role of tellers
• The functions of tellers
• The knowledge and skill required for tellers
• The regulatory compliance requirements for tellers

Ancillary Services – Credit Cards

• Identify the diifrent means of payment modes.
• List and explain the types of cards.
• Explain the features of credit card.
• Identify the cost to the issuing bank.
• Identify the revenues to the issuing bank.
• list the benifits to various parties for using credit cards.

System Requirements:

Internet Connectivity Requirements:

• Cable, Fiber, DSL, or LEO Satellite (i.e. Starlink) internet with speeds of at least 10mb/sec download and 5mb/sec upload are recommended for the best experience.

NOTE: While cellular hotspots may allow access to our courses, users may experience connectivity issues by trying to access our learning management system.  This is due to the potential high download and upload latency of cellular connections.   Therefore, it is not recommended that students use a cellular hotspot as their primary way of accessing their courses.

Hardware Requirements:

• CPU: 1 GHz or higher
• RAM: 4 GB or higher
• Resolution: 1280 x 720 or higher.  1920x1080 resolution is recommended for the best experience.
• Speakers / Headphones
• Microphone for Webinar or Live Online sessions.

Operating System Requirements:

• Windows 7 or higher.
• Mac OSX 10 or higher.
• Latest Chrome OS
• Latest Linux Distributions
  

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web Browser Requirements:

• Latest Google Chrome is recommended for the best experience.
• Latest Mozilla FireFox
• Latest Microsoft Edge
• Latest Apple Safari

Basic Software Requirements (These are recommendations of software to use):

• Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
• PDF reader program (Adobe Reader, FoxIt)
• Courses may require other software that is described in the above course outline.